Introducing Meeting BaaS v2

The next generation of our API - built for security, transparency, and scale

After months of development, we're excited to introduce Meeting BaaS API v2 - a complete reimagining of our platform that addresses the pain points developers have shared with us and sets a new standard for meeting intelligence APIs.

Built on Your Feedback

Over the past few months, we've listened carefully to how teams use Meeting BaaS in production. We heard about the challenges: managing webhooks at scale, handling errors gracefully, needing better visibility into operations, and wanting more control over security. API v2 is our response - a platform rebuilt from the ground up with these real-world needs in mind.

What We've Improved

Enterprise-Grade Security

Security isn't an afterthought in v2 - it's built into every layer:

  • Webhook Signing: All webhooks are cryptographically signed using industry-standard SVIX, ensuring message integrity and authenticity
  • Multiple API Keys: Create separate keys for different environments, services, or permissions - no more sharing a single key across your entire infrastructure
  • Granular Permissions: Fine-grained access control with "Sending Access" keys for write-only operations, perfect for isolating bot creation services
  • Secret Rotation: Rotate webhook secrets without downtime, meeting compliance requirements without service interruption

Complete Transparency

v2 gives you unprecedented visibility into your operations:

  • Standardized Error Responses: Every error follows a consistent format with programmatic error codes, making debugging and error handling straightforward
  • Rate Limiting Clarity: Clear, per-team rate limits with transparent error messages when limits are approached
  • Token Management: Real-time visibility into token consumption, reservation, and availability with detailed usage dashboards
  • Webhook Delivery Tracking: Monitor webhook delivery status, view message history, and resend failed deliveries - no more wondering if your webhooks arrived

Enhanced Developer Experience

We've made v2 more powerful and easier to use:

  • Batch Operations: Create multiple bots in a single request with partial success support - perfect for bulk operations
  • Advanced Filtering: Powerful query parameters for listing bots and events, reducing the need for client-side filtering
  • Comprehensive Webhooks: Detailed webhook events for every operation, with multiple endpoints to route different events to different systems
  • Better Error Handling: Standardized error codes like FST_ERR_BOT_NOT_FOUND_BY_ID make programmatic error handling simple
  • OpenAPI Documentation: Complete OpenAPI schemas for all endpoints, enabling better tooling and type safety

Additional Capabilities

v2 introduces powerful new features that enhance your production workflows:

  • Deduplication: Built-in protection against duplicate bot creation, preventing accidental double-bookings
  • Enhanced Calendar Integration: Improved calendar sync with better event management and bot scheduling capabilities
  • Scheduled Bots Management: Separate endpoints for scheduled bots with full update and delete support
  • Improved Transcription: Enhanced transcription with Gladia integration, custom parameters, BYOK support, and access to raw transcription data
  • Automatic Data Deletion: Built-in data deletion capabilities with configurable retention policies
  • Real-Time Bot Status Tracking: Comprehensive status history with granular state updates - track every stage from queued to completed with detailed timestamps and status transitions
  • Advanced Transcription Control: Full access to raw transcription data, transcription IDs for BYOK users, and standardized transcription formats across all providers
  • S3-Oriented Data Storage: All artifacts (recordings, transcriptions, screenshots) stored securely in S3 with presigned URLs, automatic data retention tagging, and lifecycle management
  • Near-Perfect Diarization: Significantly improved speaker identification with near-perfect accuracy
  • Integrated Support System: Built-in support ticket system directly in the dashboard - create tickets linked to specific bots, attach screenshots, and track resolution status
  • Brand New Dashboard UI: Completely redesigned user interface with better organization, comprehensive bot details, status history visualization, and improved team management

A Foundation for the Future

API v2 isn't just about fixing today's problems - it's built as a foundation for the features we'll be shipping in the coming months. The new architecture enables:

  • Better scalability as your usage grows
  • More reliable webhook delivery at scale
  • Enhanced security features as threats evolve
  • New capabilities we couldn't build on the v1 foundation

What's Coming Next:

  • Additional Transcription Providers: Support for Assembly AI, Deepgram, and more transcription providers to give you more choice and flexibility
  • Region-Specific Data Storage: Store your meeting data in specific geographic regions to meet compliance and data residency requirements
  • Gallery View Video Capture: Enhanced video recording with gallery view mode for better multi-participant meeting coverage

Migration Made Simple

We understand that migrating APIs can be daunting. That's why we've made the transition as smooth as possible:

  • Parallel Operation: Both v1 and v2 run simultaneously - migrate at your own pace
  • Comprehensive Migration Guide: Step-by-step instructions for moving from v1 to v2
  • Token Import: Import your remaining v1 tokens to v2 at your own pace - you can import multiple times as needed
  • Same Authentication: API key authentication works the same way - no new auth flows to learn

What's Next

API v2 is now available in Beta. We're actively gathering feedback and will continue to improve based on how you use it. Both v1 and v2 will run in parallel, giving you time to evaluate and migrate when you're ready.

For new integrations, we recommend starting with v2 to take advantage of all the improvements from day one.

Get Started

Ready to experience the next generation of Meeting BaaS?

Questions or feedback? We'd love to hear from you. API v2 represents months of work, but it's just the beginning. Your feedback shapes what we build next.